Privacy Policy

We collect information you provide directly when you create an account, place orders, or participate in investment opportunities. This includes your name, email address, phone number, shipping address, and payment information. We also automatically collect certain technical information when you use our platform, including IP addresses, browser type, device identifiers, and usage data such as pages visited, links clicked, and time spent on the platform.

We use the information we collect to: • Process and fulfil your marketplace orders and investment applications • Communicate with you about your account, orders, and investment status • Send transaction confirmations, payout notifications, and important account alerts • Improve our platform, personalise your experience, and develop new features • Comply with legal obligations including anti-money laundering (AML) and know-your-customer (KYC) requirements • Detect, investigate, and prevent fraudulent transactions or other illegal activity

We do not sell your personal information. We may share your information with: • Logistics and courier partners to fulfil your orders • Payment processors and financial institutions to process transactions • Professional advisers including lawyers and auditors where required • Regulatory authorities and law enforcement when required by law • Service providers who assist us in operating our platform under strict confidentiality obligations For investment opportunities, your information may be shared with the opportunity issuer to the extent required for due diligence and legal documentation.

We retain your personal information for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this policy. For investment records, we retain data for a minimum of seven (7) years to comply with financial regulatory requirements.

Depending on your jurisdiction, you may have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal information (subject to legal retention requirements) • Object to or restrict certain processing activities • Data portability: receive your data in a machine-readable format To exercise these rights, contact us at assistance.sinofetch@gmail.com. We will respond within 30 days.

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how the platform is used. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.

Our platform is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by email. Your continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at: Sinofetch Hub, Privacy Team Email: assistance.sinofetch@gmail.com