Contact Sinofetch Hub
We are based in Sri Lanka and serve customers across the island. Reach us on any of the channels below. Business hours are Monday to Saturday, 9:00 AM to 6:00 PM (closed Sunday).
Order and account support
Questions about an order, delivery, returns or your account.
assistance.sinofetch@gmail.comPhone and WhatsApp
Call our hotline or message us on WhatsApp during business hours.
+94 77 629 7927Selling and partnerships
Open a store on Sinofetch Hub, advertise with us, or discuss a partnership.
sinofetch.co@gmail.comCommon questions
How do I track my order?
Sign in and open Orders in your account. Each order shows its current status from confirmation to delivery.
Can I cancel an order?
You can request a cancellation before the order is marked as processing. After it ships, returns follow the return policy shown at checkout.
How much is delivery?
Shipping fees depend on your location and are shown at checkout before you pay. Store pickup is available for some items.
How quickly will you reply?
Our team responds within 24 hours on business days.